Comments on: Do you treat your clients like people? http://wrightcreativity.com/2009/02/do-you-treat-your-clients-like-people/?utm_source=rss&utm_medium=rss&utm_campaign=do-you-treat-your-clients-like-people The starting point for the work of Kirsten Wright Mon, 21 May 2012 12:41:20 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Creative advertisments around the world | Wright Creativityhttp://wrightcreativity.com/2009/02/do-you-treat-your-clients-like-people/#comment-1604 Creative advertisments around the world | Wright Creativity Wed, 15 Apr 2009 20:14:40 +0000 http://wrightcreativity.com/?p=581#comment-1604 [...] that many! But, I guess even a fabulous ad can’t save you if you have sub-par service and customer service (sorry Cingular, but you [...] [...] that many! But, I guess even a fabulous ad can’t save you if you have sub-par service and customer service (sorry Cingular, but you [...]

]]> By: Box Scores: Feb. 3-9 - “Why wool socks matter to YOUR company” | Deep Benchhttp://wrightcreativity.com/2009/02/do-you-treat-your-clients-like-people/#comment-663 Box Scores: Feb. 3-9 - “Why wool socks matter to YOUR company” | Deep Bench Mon, 09 Feb 2009 15:11:24 +0000 http://wrightcreativity.com/?p=581#comment-663 [...] we here at Deep Bench are fans of? The efforts of our very own Hugh Weber on Dude to Dad.   -“Do you treat your clients like people?” No matter how digital we may become online, treating customers and clients like real people should [...] [...] we here at Deep Bench are fans of? The efforts of our very own Hugh Weber on Dude to Dad.   -“Do you treat your clients like people?” No matter how digital we may become online, treating customers and clients like real people should [...]

]]> By: Ari Herzoghttp://wrightcreativity.com/2009/02/do-you-treat-your-clients-like-people/#comment-661 Ari Herzog Mon, 09 Feb 2009 05:25:06 +0000 http://wrightcreativity.com/?p=581#comment-661 Kudos to beachpig for suggesting public safety non-emergency phone numbers be more accessible. Other than the front page of the Yellow Pages, that is. :)Kirsten, the better analogy than corporate customer service is when you want to ask the newspaper reporter a question about something in the story. How many newspapers publish their reporters' phone numbers? Moreover, how many reporters answer (if they have) a ringing phone?<abbr><em>Ari Herzog’s last blog post..<a href="http://feeds.feedburner.com/~r/ariwriter/~3/535228797/" rel="nofollow">Keep the Kindle Away From Me</a></abbr></em> Kudos to beachpig for suggesting public safety non-emergency phone numbers be more accessible. Other than the front page of the Yellow Pages, that is. :)

Kirsten, the better analogy than corporate customer service is when you want to ask the newspaper reporter a question about something in the story. How many newspapers publish their reporters’ phone numbers? Moreover, how many reporters answer (if they have) a ringing phone?

Ari Herzog’s last blog post..Keep the Kindle Away From Me

]]> By: beachpighttp://wrightcreativity.com/2009/02/do-you-treat-your-clients-like-people/#comment-586 beachpig Tue, 03 Feb 2009 23:21:26 +0000 http://wrightcreativity.com/?p=581#comment-586 Without a doubt, the first point is totally obvious, especially for government sites. HEY WHERE IS THE CONTACT NUMBERS! So many times I see that on Police or Emergency service sites. Everyone knows 9-1-1 but if we want to call a non-emergency number must we go 5 pages into the website to find those numbers? You know what happens. They just call 9-1-1 and ask for the non-emergency number. Poor customer service. Without a doubt, the first point is totally obvious, especially for government sites. HEY WHERE IS THE CONTACT NUMBERS! So many times I see that on Police or Emergency service sites. Everyone knows 9-1-1 but if we want to call a non-emergency number must we go 5 pages into the website to find those numbers? You know what happens. They just call 9-1-1 and ask for the non-emergency number. Poor customer service.

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