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Jul
26

Why you should avoid “cheap” designers

Have photoshop will design seems to be the motto of many “designers” these days. They have customized some buttons on their blog, created a header and feel on top of the world. So then they start thinking that it could make them some money if they did the same thing for other people. No, no full designs. No, no real research into the user of the sites, what the site really needs or how to create a compelling design. Just a few “cute” buttons is all they do. And they call themselves designers. On top of that, they charge ridiculously low prices for their work and the novice looking for help is ecstatic to get an “awesome” price!

This is like me, calling myself a golf instructor because I can hit a golf ball, charging really low prices, and convincing people that I can teach them to play.

Look, I understand that we all want the best price possible on things – and no one wants to pay more than they have to for services. At the same time, you get what you pay for. When you compare designers and compare prices, there is always going to be the high, middle and low ground. And while I am not suggesting to always go with the most expensive, I am suggesting that you be realistic. If you receive 5 quotes, and 4 of them are between $1000-$1500 and then one is only $500…there is a reason for the discrepancy. They are cutting corners somewhere, and they are definitely not delivering the same quality. When you choose a designer, you need to look at 4 different areas:

  1. Their experience. What type of design do they do? Are they familiar with the type of work that you do? You are better off with a designer who has worked with many industries than a designer who has only ever done one type of site. Versatility is important!
  2. Their portfolio. Is every design they do the same look, with different image? Probably not going to give you anything different then either. Choose a designer who designs with the client in mind – not with templates.
  3. Their demeanor. This one is tougher to determine, but can usually be done through a few phone calls or a meeting. Choose a designer that you click with – that is easy to understand and makes you feel comfortable.
  4. Finally, their price. Just like clothing…there is always the Target, Nordstrom and Couture Designer option. Choose the range that you feel comfortable with, but understand that you will get the quality that you pay for – there is a reason that couture designers can charge $2000 for a pair of shoes, and Target only charges $20.

What are your thoughts on “cheap” designers? Or “cheap” versions of any service provider?

Related posts:

  1. How to get a (cheap) blog makeover
  2. Designers deserve to get paid for their work, no matter who they’re working for
  3. 10 signs you need to fire your web designer

  • Anon

    Amusing post from someone who's site has default drop shadow settings and Arial Narrow as a font…

    Customizing blogs does not a designer make.

    • kirstenwright

      Choosing Arial Narrow as my font was a choice – I personally love the font. So then what, according to you, makes someone a designer?

    • http://twitter.com/BillKingOC Bill King

      Amusing over-generalized and over-assuming post from someone who doesn't know the difference between “who's” and “whose.”

    • http://www.creativewhirlwind.com/ parksdesign

      Amusing comment from someone “who's” to cowardly to post without the blanket of anonymity.

    • adamleedesign

      Anon, it's hard to take you seriously if you post anonymously. If you have a point of view that you believe in then go ahead and share it and enter into the discussion. However, if you don't think there's enough validity to your thoughts to put your name behind them then why should anyone care what you think.

      It's easy to insult people behind a vail of anonymity but in the end it just makes you a coward instead of a useful contributor.

  • http://www.creativewhirlwind.com/ parksdesign

    Josh posted a similar article a while back that complements this. http://www.creativewhirlwind.com/graphic-designer/

  • http://twitter.com/tylertravitz tylertravitz

    I have to agree with Anon. Arial Narrow isn't a great choice for long form content. It's tough on the eyes, and while it may be a personal choice, that doesn't make it right or usable for others. I guess it comes down to, who are you catering to? Your readers or yourself?

    As for the rest, it's easy to say “you get what you pay for”, but that's a blanket generalization. There are lots of great examples of cheap products that provide great quality. Take a look at CampaignMonitor.com. Great mass email distribution system with an impossibly small cost.

    I think the point is to beware the snake oil salesmen that seem to be everywhere in this industry.

    • kirstenwright

      Tyler, Thanks for adding your thoughts! Fonts are one of those things – people tend to get very heated about. But, that is the nice thing about websites, you get to choose what you want.

      And yes, it is a bit of a blanket generalization, but I was only using it for the design industry. Many other industries it doesn't fit…although it does in a lot.

      I like your point though – and that is definitely the key to what I wanted to portray.

    • http://twitter.com/BillKingOC Bill King

      I agree that it is going to be an “agree to disagree” thing. I love arial as long as it's larger than 10 pt. And I think that if it's a readable font, it's all the same (as opposed to using some Calligraphy font). As for the rest, I'm just a consumer. I want it to look a certain way and function right when you click on it. Bells and whistles matter less. Drop down, shadow, blah blah. Just give me a user-friendly page with good colors and graphics, maybe some inexpensive animation, and I'm good.

  • http://www.superiorpromos.com Pablo Edwards

    Great thoughts. This happens in every field, but you can really pay for it with a bad, under qualified designer!

  • http://www.creativewhirlwind.com/ parksdesign

    I have to agree with the comments about Arial Narrow. I just don't like it. Just my opinion.

    I have these feelings primarly because Arial is a blatant rip off of Helvetica. lol. Still good post though.

  • http://www.creativewhirlwind.com/ parksdesign

    I have to agree with the comments about Arial Narrow. I just don’t like it. Just my opinion. nnI have these feelings primarly because Arial is a blatant rip off of Helvetica. lol. Still good post though.